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Office of Citizen Complaints
When Should you File a Complaint of Police Misconduct?
A complaint should be filed when you feel that a member of the San Francisco Police Department has acted improperly in the course of their work. Whether the complaint is related to discourteous treatment, failure to take action, inaccurate report writing, an unjustified arrest, unnecessary force or any other police action that you feel is wrong, the Office of Citizen Complaints wants to know about it.
Anonymous Complaints of Police Misconduct
The Office of Citizen Complaints does receive anonymous complaints. Anonymous complaints will be treated with the same importance as any other complaint; however, the Police Commission has determined that anonymous complaints cannot be sustained without additional evidence.
Complaint Process
Complaint Form Instructions
Complaint Form, Page 1 (HTML)
Complaint Form, Page 2 (HTML)
Complete Form with Instructions (PDF)
General Mediation Brochure
Roster of U.S. Civilian Oversight Agencies
Other locations where you can obtain an OCC Complaint Form:
ACCESS (Self-help Legal Center)
Asian Law Caucus
Bayview Hunter’s Point Family Resource Center
Community United Against Violence
Ella Hill Hutch Community Center
1050 McAllister Street
San Francisco, CA 94115
415-921-6276
Northern California Service League
San Francisco Department of Aging and Adult Services
San Francisco District Attorney’s Office
San Francisco Human Rights Commission
San Francisco Immigrant Rights Commission
San Francisco Law Library
San Francisco Mayor’s Office of Neighborhood Services
San Francisco Public Defender’s Office
San Francisco Public Library - Main
All other 27 Library Branches
Transgender Law Center
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